Privacy Statement

TeleEye and its subsidies ensures the privacy of our Web site visitors. We will not collect any personal information about our Web site visitors unless it is submitted voluntarily, in which case we will act in a responsible manner to protect your personal information.

How we use this informatioin?

We collect information mostly about what interests you on our Web site. We may contact you to provide you with market information, or we may ask for your opinions in a market survey. You will always have the option of telling us whether or not you want to receive such market information or be involved in our research activities.

3rd Parties

We are committed to keeping email addresses confidential; we will not sell, rent or lease our mailing lists to third parties, and we will not provide your personal information to any third party individuals or companies without your permission.

Server Logs & IP Addresses

TeleEye keeps track of server logs in order to perform internal statistical analyses. These logs do not contain personal information such as name or email address. The logs are used to analyze what areas of our Web site are most popular, in an effort to better serve our Web site visitors.


Cookies are pieces of information that a Web site sends to your browser, which may then be saved on your PC. Some of our Web pages use cookies in order to understand what areas of our Web site are of interest to you, in an effort to better serve you when you return to our Web site. If you do not want your browser to accept cookies, you can set it to decline them.

Product Registration

Information submitted here is used for statistical analysis and internal operations. When registering your product, only the information that appears in the online registration form is required from you.

Online Technical Support Request & Online Feedback

All information submitted on the Online Technical Support Request or any feedback to us is directly forwarded to our technical support team. It will be used to analyze your technical difficulty and to provide you with an appropriate solution. If you choose to subscribe to the mailing list, your email address will be added to our mailing list, in order to periodically provide you with newsletters, announcements, and other information on our products. You can unsubscribe the mailing list anytime as you want.

Security and Retention of Personal Data

We maintain data handling and storage practices and procedures that are designed to promote the integrity and confidentiality of the personally identifiable information. No method of transmission over the Internet or method of electronic storage is completely secure, however. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

We strive to keep our processing activities with respect to your personal data as limited as possible. In the absence of specific retention periods set out in this Policy, your personal data will be retained only for as long as we need it to fulfil the purpose for which we have collected it and, if applicable, as long as required by statutory retention requirements.

Your Rights

Where processing of Personal Data is based on your consent, you have a right to withdraw consent at any time for future processing.

You may access your personal data that we store at any time, free of charge. You do not need to give reasons.

If personal data is inaccurate or no longer needed, you can also update or delete such personal data.

You can also export the list of sureLINK or software registered.

If you believe that the processing of personal data relating to you infringes data protection regulations, you may complain to a supervisory authority, in particular in the Member State where you are resident or the place where the alleged infringement occurred, without prejudice to administrative or judicial remedies.

Our Data Protection Officer / Contact

If you have any questions that this statement could not answer, or if you require further information on a particular point, please do not hesitate to contact us at any time. You can reach our data protection officer by writing an e-mail to

By accessing or using a TeleEye Web Site, you agree to the terms of the TeleEye online privacy statement. If you do not agree to these terms, please do not access or use this site. TeleEye reserves the right to change the online privacy policy from time to time at its sole discretion.